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The founders of Pepperfry are Ashish Shah, former head of the eBay Motors in both Philippines and India and Ambareesh Murty, who is the former Country Manager at eBay. The Company started operating from May 3, 2012. During the inception stage of the Company, it offered selected products in multiple categories. In 2013, it adopted a commendable business strategy of selling only home decor items and furniture from the artisans and SMEs and esteemed brands in many cities all over India.
It launched ‘Studio Pepperfry’ in the happening city Mumbai in May 2014 followed by similar Studios in Gurgaon, Bengaluru, Kolkata, and Mumbai. Pepperfry established these studios to display an exclusive collection of furniture. The company also offers complimentary services for designing furniture. In the near future, the brand will open another 20 stores in metro cities of Bengaluru, Chennai, and Delhi-NCR. The Company has also formed an association with HomeStop to set up ‘Shop-in-Shop’ concept stores, called ‘Pepperfry Live’ in Chennai, Ahmedabad, and Mumbai as well as pop-up stores in Delhi, Bengaluru and Mumbai airports.
Initially, the founders of the company funded Pepperfry but later on it received US$5 million in a series A and Series B funding from the Northwest Venture partners (NVP). It functions on the model of the ‘Managed Market,’ which acts as a platform for the small as well as midsize business merchants and artisans. It has more than 1000 partners who can display their artistic flair, service orientation and workmanship to the customers all over India and across the world.
Pepperfry has a commendable Pepperfry customer care support services, logistics, and supply chain network by means of which it delivers bulky furniture intact without any scratches at the doorstep of the customers in many cities all over India. There are many Pepperfry stores in the major Indian cities of Pune, Jodhpur, Mumbai and Delhi that facilitate the speedy and safe delivery of products to the customers.
Pepperfry launched its mobile site in May 2013. You can access this site through any mobile device or web browser. It features wishlists and personalised cart, which you can share with families and friends through your Facebook, Twitter and Pinterest accounts. For the iOS and Android users, Pepperfry launched an app in May 2015 with the ‘Augmented Reality’ feature to help them make an informed choice. This cutting-edge feature helps customers to place items virtually in their homes and show them to their friends and families for their opinions and views.
Pepperfry partnered with Saatchi & Saatchi to release a television commercial along with ‘Happy Furniture to You.’ It received a broad coverage through the social networking sites, such as Facebook and other social platforms, such as YouTube and Google as well as through the radio. The Company won the 2012 Red Herring Asia Top 100’award for being a private technology most promising venture in Asia.
The company has a user-oriented website that offers a rewarding Pepperfry online shopping experience for the customers. In order to make a purchase from this e-store, visit their website and enter the product category in the field text. You can further filter your options on the basis of new arrivals, free shipping, and price. In the next step, you have to select the item you wish to buy and then click on ‘buy now.’ You will reach the summary page where you can review your order and at this stage apply the Pepperfry promo codes. Then confirm your shipping address and choose your payment mode before proceeding on to the payment gateway.
The Company provides special Pepperfry furniture offers from time to time. It offers a wide range of items from water purifiers, mattresses, table linen, ovens to wall decors and stickers and various kitchens, dining room, living room, bathroom and bedroom furniture and various accessories from esteemed brands, such as Century Matress, Fos Lighting, Tupperware, Prestige, Eureka Forbes, Kurlon, Kaff, Woodsworth, Philips, Case craft etc. Some of the popular items, such as coffee tables, bookshelves, wardrobes, bar cabinets, gas stoves, recliners, rocking chairs, table linen, mattresses, quilts, bar cabinets etc. Avail special Pepperfry deals on bulk purchase.
The Company has a return policy and is applicable for damaged, defective and incorrect product delivery. You can return the items within 7 days of delivery. The process of returning the damaged item is fairly simple. All you have to do is click on the ‘Need Help’ link at the top of every ‘Peppery’ page and select the reason for returning it. Upload two images of the product you wish to return, one image should be of the whole product and the other one of only the damaged part. Next, click on the return item button and within 48 hours a representative of Pepperfry store will contact you. Then they will arrange for return pick-up after validating the refund.
The store provides a wide range of payment options such as debit or credit cards, EMI, net banking etc.
You can give the ‘Pepperfry gift card’ as a birthday, anniversary or engagement gift to your near and dear ones. They are available in a huge range of budget-friendly denominations such as 5001, 1001, 2001 1ne 10,001. Choose one according to your budget. You can purchase a total of 5 gift cards in a single order. The validity of the gift cards depends on the special Pepperfry offers by which you bought it. These cards generally have a validity period of a minimum of 6 months.
To order a gift card, click on the ‘gift card menu’ on the header section of the home page of Pepperfry. Then select the type of gift card you want to purchase, that is, e-card or hard copy and choose from the multiple denominations ranging from Rs.501 to Rs.10,001. Next, fill the personalised gifting message and information for the e-card. Then choose the payment method from the numerous ‘gift card’ payment options, such as credit or debit card, net banking, EMI etc.
Zopoyo is one of the most sought-after websites that provide special Pepperfry wardrobe offers. It also continuously updates its coupons for the benefit of the customers. Keep track of the latest Pepperfry discount offers available at Zopoyo to save appreciably on your purchase.
You can also explore Hometown Offers and Flipkart Furniture Offer while buying Furniture online. They provide you the complete range of Home Decor and Furnishing along with great deals and discount offers. So if you are intrested in buying these products online you should go through these offers and save a good amount on your shopping.
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